Privacy policy

Have Space ("we", "us", or "our") respects your privacy. This policy explains how we collect, use, and share information when you visit our website, join the waitlist, or contact us (collectively, the "Service").

Information we collect

Information you provide to us includes:

• Contact details such as email address, plus postcode for the waitlist.
• Messages and other details you submit through our contact form.

Information collected automatically includes:

• Usage data such as pages visited, clicks, referring URLs, and timestamps.
• Device and browser details, IP address, and approximate location derived from IP.
• Cookie identifiers and similar technologies that help us measure usage and remember your preferences.

How we use information

• Provide the Service, respond to your requests, and manage the waitlist.
• Communicate with you about availability, updates, or support.
• Improve our website, understand demand, and develop new features.
• Maintain security, prevent abuse, and comply with legal obligations.

Analytics and cookies

We use analytics tools to understand how people use our Service. We only enable non-essential analytics cookies if you accept them. These tools include:

• Google Analytics, which helps us understand traffic and engagement. Learn more at policies.google.com/privacy.
• Mixpanel, which helps us measure product usage and user flows and may include session replay. Learn more at mixpanel.com/legal/privacy-policy or opt out at mixpanel.com/optout.
• First-party analytics in our own systems to understand sign-ups, performance, and reliability.

You can manage analytics preferences through our cookie banner and your browser settings.

Sharing and disclosures

We share information with trusted service providers that help us operate the Service, such as hosting, storage, email, and analytics vendors. We do not sell personal information. We may disclose information if required by law or to protect our users and the Service.

International transfers

Google Analytics and Mixpanel may process data outside your country. When we transfer information internationally, we use appropriate safeguards.

Data retention

We keep personal information only as long as needed for the purposes described above, or as required by law. Analytics data is retained according to the settings of each provider.

Your choices

• Opt out of analytics via the cookie banner.
• Request access, correction, or deletion of your personal information.
• Ask questions or raise concerns through our contact page.

Security

We use administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the date above and post the new policy on this page.